Worldwide Shipping & Delivery
Your Frames & Prescription Glasses - Delivered Worldwide
At JOIUSS™, we design eyewear for those who appreciate craftsmanship, character, and timeless design. From our UK studio to over 50 countries worldwide, each frame is prepared, inspected, and dispatched with precision.
Every order is sent via a fully tracked international service, ensuring your eyewear travels safely and arrives with the care it deserves.
Whether you are selecting a bold 1950s cat-eye silhouette or a refined vintage-inspired frame with prescription lenses, your JOIUSS™ piece is treated as a luxury item from the moment it leaves our hands.
Countries We Ship To
North America
- Anguilla
- Antigua And Barbuda
- Aruba
- Bahamas
- Barbados
- Belize
- Bermuda
- Canada
- Cayman Islands
- Costa Rica
- Cuba
- Curaçao
- Dominica
- Dominican Republic
- El Salvador
- Greenland
- Grenada
- Guadeloupe
- Guatemala
- Haiti
- Honduras
- Jamaica
- Martinique
- Mexico
- Nicaragua
- Panama
- Saint Barthélemy
- Saint Kitts And Nevis
- Saint Lucia
- Saint Martin
- Saint Pierre And Miquelon
- Sint Maarten
- United States
South America
- Argentina
- Bolivia
- Brazil
- Chile
- Colombia
- Ecuador
- Falkland Islands (Malvinas)
- French Guiana
- Guyana
- Paraguay
- Peru
- Suriname
- Uruguay
- Venezuela
Europe
- Aland Islands
- Albania
- Andorra
- Austria
- Belarus
- Belgium
- Bosnia And Herzegovina
- Bulgaria
- Croatia
- Cyprus
- Czech Republic
- Denmark
- Estonia
- Faroe Islands
- Finland
- France
- Germany
- Gibraltar
- Greece
- Guernsey
- Holy See (Vatican City State)
- Hungary
- Iceland
- Ireland
- Isle Of Man
- Italy
- Jersey
- Kosovo
- Latvia
- Liechtenstein
- Lithuania
- Luxembourg
- Malta
- Moldova, Republic of
- Monaco
- Montenegro
- Netherlands
- North Macedonia
- Norway
- Poland
- Portugal
- Romania
- San Marino
- Serbia
- Slovakia
- Slovenia
- Spain
- Svalbard And Jan Mayen
- Sweden
- Switzerland
- Ukraine
- United Kingdom
Asia
- Afghanistan
- Armenia
- Azerbaijan
- Bahrain
- Bangladesh
- Bhutan
- Brunei
- Cambodia
- China
- Christmas Island
- Cocos (Keeling) Islands
- Georgia
- Hong Kong
- India
- Indonesia
- Iran, Islamic Republic Of
- Iraq
- Israel
- Japan
- Jordan
- Kazakhstan
- Kuwait
- Kyrgyzstan
- Lebanon
- Macao
- Malaysia
- Maldives
- Mongolia
- Myanmar
- Nepal
- Oman
- Pakistan
- Palestinian Territory, Occupied
- Philippines
- Qatar
- Saudi Arabia
- Singapore
- South Korea
- Sri Lanka
- Taiwan
- Tajikistan
- Thailand
- Turkey
- Turkmenistan
- United Arab Emirates
- Uzbekistan
- Vietnam
- Yemen
Africa
- Algeria
- Angola
- Benin
- Botswana
- Burkina Faso
- Burundi
- Cape Verde
- Central African Republic
- Chad
- Comoros
- Congo
- Congo, The Democratic Republic Of The
- Côte d’Ivoire
- Djibouti
- Egypt
- Equatorial Guinea
- Eritrea
- Eswatini
- Ethiopia
- Gabon
- Gambia
- Ghana
- Guinea
- Guinea Bissau
- Kenya
- Lesotho
- Liberia
- Madagascar
- Malawi
- Mali
- Mauritania
- Mauritius
- Mayotte
- Morocco
- Mozambique
- Namibia
- Niger
- Nigeria
- Rwanda
- Sao Tome And Principe
- Senegal
- Seychelles
- Sierra Leone
- Somalia
- South Africa
- South Sudan
- Sudan
- Tanzania, United Republic Of
- Togo
- Tunisia
- Uganda
- Western Sahara
- Zambia
- Zimbabwe
Oceania
- Australia
- Cook Islands
- Fiji
- French Polynesia
- Kiribati
- Nauru
- New Caledonia
- New Zealand
- Niue
- Norfolk Island
- Papua New Guinea
- Pitcairn
- Samoa
- Solomon Islands
- Tokelau
- Tonga
- Tuvalu
- Vanuatu
- Wallis And Futuna
International Orders: Transparency Without Compromise
JOIUSS™ ships globally from the United Kingdom. As with all international luxury goods, your order may be subject to local import duties, VAT, or customs handling fees once it reaches your country.
These charges are set by your local government and are not included within our shipping fees. Customs regulations vary by destination and are outside of our control.
Clear Estimates Before You Purchase
To ensure you can shop with complete confidence, we display estimated import taxes and duties directly within your shopping cart before checkout.
- Real-Time Estimates: Based on your delivery address, you will see an estimate of any potential import charges.
- No Hidden Surprises: We believe luxury should feel reassuring, not uncertain.
- Accurate Documentation: All required customs paperwork is completed precisely to support smooth clearance.
Please Note:
- Final charges are determined by your local customs authority at the point of entry.
- If duties are refused and a parcel is returned, original shipping,customs charges and return fees will be deducted from any refund.
Our commitment is simple: elegance in design, clarity in process, and honesty in pricing.
Shipping Zones & Carriers
We partner with trusted global carriers to ensure secure and reliable delivery worldwide:
- Royal Mail Tracked: A dependable, fully tracked international service.
- DHL Express: Priority global delivery with advanced end-to-end tracking.
Shipping times vary by region and product type. Prescription glazing requires additional preparation time to ensure optical precision.
Frequently Asked Questions
How long will my JOIUSS™ order take to arrive?
Each product page includes a dynamic shipping estimator. Once you select your frame and lens options, your estimated dispatch and delivery window will update automatically.
Prescription orders require additional preparation time for precision glazing.
How can I track my international order?
Every order is dispatched via a fully tracked service. Once shipped, you will receive a confirmation email with your tracking number and carrier link so you can follow your JOIUSS™ piece from the UK to your door.
What happens if my order is delayed at customs?
While most shipments clear customs smoothly, occasional inspections can cause delays. We ensure all documentation is completed accurately to minimise this risk.
If tracking has not updated for more than 5 working days, please contact our team and we will investigate on your behalf.
Is my shipment insured against loss or damage?
Yes. All JOIUSS™ shipments are fully insured. In the rare event of loss or damage during transit, we will prioritise a replacement or full resolution without delay.
Do you ship prescription lenses internationally?
Yes. We ship custom prescription eyewear worldwide. Please ensure your prescription is current and entered accurately at checkout.
Precision glazing typically requires additional working days before international dispatch.